A story of Life, Love and Business
For over 30 years I have had a business that has worked with Public Sector organisations. My work has been extremely rewarding and the organisations and individuals that I have worked with have been extra-ordinary. But over the years the culture within Public Sector organisations in England has changed drastically, and not always for the better.
I was reminded of this recently when talking to one of my students. We were talking about having a BIG VISION for our businesses and the conversation turned to the subject of focusing on our customers needs and ’striving for excellence’.
In many large organisations as the need for more governance, regulation and monitoring increased they began to introduce systems and processes and the focus of the whole organisation began to revolve around a need to hit their ‘compliance’ targets.
Whilst the regulations and monitoring were introduced for the best of reasons, the end result became that year on year...
Most of you will have heard the saying that:
"the definition of stupidity is continuing to do the same things but expecting a different result"
and yet how many times have we fallen victim to doing exactly that, either in our work or personal lives?
On the surface is appears to be as obvious as the nose on your face, but understanding it and applying it to your life are two very different things. Until you change something you will see nothing change!
Generally, most of us tend to settle towards a place of equilibrium. It's human nature. By seeking to change things you need to “mess up” the equilibrium, and this therefore is not always an easy thing for us to do.
I was reminded of this myself only this morning.
We awoke relatively early and it was yet again another lovely day in the making. We had plans that involved us being out for a good chunk of the day - without our dogs.
When we first used to visit here (for four weeks of the year - to spend time...
'Strive for continuous improvement - not perfection'
We always keep your information safely and never share it with others.